In support of pandemic guidelines and the health and safety of our staff and consumers, we are limiting our in-person consumer contact hours to Monday - Friday 8:00 am to 5:00 pm.  We apologize for any inconvenience that this may cause. We offer various options for making payments or to discuss accounts. Please go to the Contact Us tab to view all of those options. 

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Maximizing Debt Recoveries for You

Located in Colorado Springs, Colorado, Credit Service Company Inc. was first established in 1947. As a full-service collection agency, CSC works with the medical, governmental, educational, financial, commercial and utilities markets.

At CSC, our passion for ethics, compliance and client satisfaction — coupled with our unique approach to collecting outstanding debt — means a higher rate of recovery for our clients.

“We have made a conscious decision to be the kind of company that integrates compassion into the day to day business of collecting money.”  — Dave Cannella, President/CEO, Credit Service Company

First-Party Accounts Receivable Outsourcing

Did you know that Accounts Receivable represents one of the largest assets of any business? Unfortunately, past-due accounts are simply a reality of issuing credit. But CSC can help you recover and protect those assets through our first-party outsourcing services.

We can help streamline the first-party collection process for you, with total call management, letter and billing services, A/R consulting and educational opportunities.

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Third-Party Debt Recovery

We provide full-service third-party debt recovery on a competitive, contingency fee basis, meaning, no up-front costs for you.  Our foundation of respect, honesty, ethics, and compassion paired with strong training programs, ethical practices and strict adherence to compliance, ensures that we take great care of your most valuable asset, your customers.

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Legal Services

CSC understands that, sometimes in the recovery process, legal recourse is required. However, our first choice is always voluntary resolution. In the event that legal recourse becomes necessary, we remain cognizant of our individual client’s needs and concerns and proceed appropriately.

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Industries

Healthcare

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Veterinary Practice

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Government Entities

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Commercial Enterprises

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Utilities

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Financial Institutions

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Educational Systems

Testimonials

I’ve yet to receive a serious customer service complaint from a patient, which is very rare in this industry. Also, you’re one vendor that I really don’t need to manage. That’s something that’s extremely important to me with everything else I keep an eye on.
— A.J., Healthcare Provider

Testimonials

Service given is always top-notch, prompt and extremely friendly. I’ve never had a bad experience. 
— T.B., Radiology Provider

Testimonials

Have worked with Credit Service for over 25 years.  They are the best.  Respectful, honest, credible, reliable company.  They also have empathy for people that have fallen on hard times.  They run a very honest business.  I would recommend them to anyone that ask.
— J.M., Healthcare Provider

Testimonials

I will always trust you with my collections. Have had a great experience with you.
— A.W., Billing Service Company

Testimonials

I personally think the world of everyone at CSC and enjoy the interactions I have with each and every one of you. I would rate CSC at a 5 and encourage each of you to give yourselves a pat on the back for the services you provide, and the high regards in the standards that you set!
— B.D., Healthcare Provider

Testimonials

I appreciate the prompt response we receive from CSC when we have a question or issue.   We also depend on the daily “Paid account advisory,” so I appreciate the fact that it is always sent timely and accurately.  I also like the fact that you take the time to check in with us from time to time to see if we are having any issues or concerns.
— M.P., Government Agency

Testimonials

I gave a 5 since 11 is not an option.  CSC is so helpful, and they have dedicated staff that provide excellent customer service. Working with CSC has been a pleasure and they get us results.
— V.B., Mental Healthcare Provider

Testimonials

Lyssa, your collection specialist, was very sweet and nice; she did a great job explaining things to me.  Lyssa was calm and worked with me during this difficult time, I appreciated that she would do that, and it almost made me cry.  
— J. Medina, Consumer

Testimonials

Mynor, your collector, was attentive and never got irritated with all my questions, he helped me resolve my account by offering the no credit reporting option.  I have been in customer service myself for many years and give kudos to CSC for fostering and rewarding this kind of customer service. 
— DRW, Consumer