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  • Home
  • About
    • Our People
    • Associations
    • Frequently Asked Questions
    • Medical Debt Collection With Compassion
    • Privacy Policy
  • Our Services
    • First Party Outsourcing
    • Third Party Collections
    • Legal Collections
  • Industries Served
  • Quality & Compliance
  • News
  • Contact Us
    • Interested In Our Services
    • Make a Payment
    • Employment
    • Feedback

Can We Talk? How to Communicate With Consumers in Default

3/17/2021

 
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​​A story is told of a young woman who had fallen upon economic hard times and missed a payment to a collection agency. So she called the collector to try to negotiate an adjustment to her repayment plan.

Instead of receiving empathy...


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Collecting Debt in a Post-COVID World

1/20/2021

 
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​The COVID pandemic has dramatically changed the way American consumers travel, socialize, conduct business — and handle their debts.


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3 Things to Consider When Listing Collections Around the New Year

12/22/2020

 
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​Seasonality, consumer sentiment, and age at the time of listing are all factors that impact your AR flows.


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Colorado SB 20-211: How Will It Affect Your Bottom Line?

12/2/2020

 
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​While Colorado faces a rising number of COVID cases, many Coloradans also face lost or reduced wages, mounting bills, and possible eviction. Last June, the Colorado State Senate passed Senate Bill 20-211 to provide relief to consumers affected by the pandemic.


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The Benefits of Medical Debt Collections

11/11/2020

 
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People often think the world of medical debt collections as a dark underworld filled with intimidation and manipulation.
 
Nothing could be further from the truth. 
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My Customer Filed for Bankruptcy – Now What?

10/14/2020

 
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​You’ve just received notice from the U.S. Bankruptcy Court that one of your consumers has filed for bankruptcy.

How should you respond?

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Reasons for Non-Payment of Debt

8/5/2020

 
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​There are many reasons consumers may not be willing or able to pay their bills. These reasons primarily fall into four categories: Circumstantial, Emotional, Intellectual and Criminal.




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Make Your Collection Policy More Effective!

7/1/2020

 
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You probably know that cash flow is the lifeblood of your healthcare practice.

But did you know that many practices fail because of ineffective debt collection?

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How to Measure a Collection Agency’s Performance

6/3/2020

 
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How can you determine if a collection agency is successfully performing for you? What sort of measures should you use?

Like most businesses, the collection industry uses Key Performance Indicators (KPIs) to...



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What to Expect When an Account Goes to Collection

5/6/2020

 
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​Once you’ve decided to send an overdue account to a collection agency, what happens to it?

Sometimes it depends on the type of debt that was incurred. The most common debts sent to collections are ...


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Credit Service Company, Inc.
Business Office
Call Us - 719-634-3766
Call Us - 800-467-3766
Customer Assistance
Call Us - 719-634-1357
Call Us - 888-634-1357
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2150 Lelaray St.
Colorado Springs, CO 80909
P.O. Box 1120
Colorado Springs, CO 80901
Credit Service Company, Inc.
Proud Member of
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Credit Service Company, Inc.
Proud Member of
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Business Office Hours
(Mountain Standard Time)

Monday: 8AM - 5PM

Tuesday: 8AM - 5PM

Wednesday: 8AM - 5PM

Thursday 8AM - 5PM

Friday: 8AM - 5PM

Saturday: Closed

Sunday: Closed
Customer Assistance Hours
(Mountain Standard Time)

Monday: 8AM - 7PM

Tuesday: 8AM - 7PM

Wednesday: 8AM - 7PM

Thursday 8AM - 7PM

Friday: 8AM - 7PM

Saturday: Closed

Sunday: Closed
Any correspondence related to a dispute should be sent to:
Credit Service Company, Inc.
PO Box 2247
Colorado Springs, CO 80901
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© 2022 Credit Service Company, Inc.
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This communication is from a debt collector and is an attempt to collect a debt. Any information obtained will be used for that purpose.
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is proud to be a

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