Did you know that Accounts Receivable represents one of the largest assets of any business?

CSC realizes that non-delinquent obligations are a reality, but we can help you recover and protect those assets through our first-party outsourcing services.

Pre-Collection Services

At CSC, we offer pre-collection services to help relieve the burden of account follow-up from your staff and decrease staffing expense.  We understand maintaining the goodwill of your customers is vital to your business and we promise to preserve your existing relationships with your customers. 

We provide immediate contact and thorough follow-up as a compassionate customer advocate.  Our flexible software allows us to customize programs that are right for your business.  Detailed reporting of account status will give you information for all aspects of this program.

Letter and Statement Service

As a CSC client, you can choose to utilize various types of correspondence that we’ve developed through our years of experience. This includes consumer billing statements, follow-up statements, letters with payment slips and additional services.

Sending statements to your customers on time and following up with them on payment options will reduce your accounts receivable dramatically. Early intervention sends a timely message to the consumer, and often a slight nudge is all that is necessary to resolve past-due accounts prior to placing them in full collection.

All our letters include information about the bill, available payment options, and return envelopes for ease of making payments. Your company branding is also evident in all communications.

We work with our clients to customize programs for those accounts, resulting in greatly reduced collection fees.

Accounts Receivable Consulting

Our years of experience and knowledge of the collection industry place us in a unique position to assist and advise our clients. Our staff will review all or part of the accounts receivable processes -- including procedures, letters, timing issues and collection techniques -- to increase your current recovery results.

Classes and Seminars

For those clients interested in developing or enhancing their in-house collection efforts, CSC offers a variety of structured classes and informative seminars on collection-related topics. These classes may be scheduled at your facility or ours, whichever you prefer. Contact a CSC representative to learn more.