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Our Collection Process


Collections and Account Flow

    CSC provides our collectors with an extensive training program which prepares them for all types of collections. Upon initial listing, accounts are fully scrubbed to determine contact eligibility. Within 24 hours of the account’s listing, our initial written communication is mailed. Accounts are then designated to go into the next calling campaign. In addition, accounts may be assigned to other daily work queues which may trigger additional letters, telephone calls, specific follow up or consideration for legal process. Typically, account activity is performed every 30 days.

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Credit Service Company, Inc. is a debt collection agency. This is an attempt to collect a debt. Any information obtained will be used for that purpose.