Medical Collections

Medical Debt Collection requires a special blend of knowledge and tact when working with consumers for repayment. Credit Services Company has experienced employees who specialize in medical collections and know how important good patient relations are. A professional, respectful attitude to clients and their customers combined with superior technical skills has proved a winning combination for CSC’s debt recovery in this sensitive industry.

Government Collections

Government collections is a growing industry, One reason is because of budget constraints. There are reductions in every department. On top of that, there’s a greater willingness on the part of governments to outsource services.The reductions come at the same time that governments are looking for additional sources of revenue, with uncollected debt an obvious target.Credit Service Company filled this need by investing in technology - something the courts won't do simply to support collections.

Training is essential because government entities have a mix of methods of doing business and different courts have different nuances for their collections, explains Cummings. We take the time to understand how the courts work.

Utilities and Telcom Collections

In this era of constantly improving technology, competition to meet the needs of customers and potential customers is increasing at an unprecedented rate. CSC specializes in the unique needs of the utility industry. CSC’s experienced team of specialists designs, implements, and manages customized contact center solutions for our clients.

Our goal is to quickly bring the account to resolution so we can focus clearly on the next account. Since usually the debtor is a potential return customer, it becomes CSC's responsibility to represent our clients in a professional, courteous and ethical manner.

Our call center solutions, are focused on: Customer Reactivation - CSC always strives to have customer reactivate service with the company we are representing. Pre-Charge Off - CSC offers pre-collection programs dedicated to contacting customers prior to charge off and motivating them to pay before their service is disconnected. CSC can perform this type of service as a third-party or seamlessly under the name of our client.

Customer Retention Plans - DFS can design customized programs to specifically target premier customers and make special contacts in an effort to retain them as customers.

Commercial Collections

Forceful commercial collection demands are sometime necessary. In these situations, using verbal demands from highly skilled commercial collection agencies, can motivate difficult business debtors to pay you what you are owed.

You're blood pressure is up. You have spent your time and money providing a product or service and you're beyond being nice. Now it is time to consider an agency that will bring direct contact on the business debtors that have your money.

Our highly trained commercial collections specialists are versed in the latest commercial collections laws, so you don't open yourself up for a lawsuit.